Apply now Forward job to a friend Internal Referral
Job no: 536443
Work type: Full time
Location: Quarry Bay 鰂魚涌
Job posting date:

Mannings is the leading health and beauty chain in Hong Kong with over 340 stores, territory-wide. Our trusted reputation is based on Mannings’ commitment to improve customer health and personal care, leading to ten consecutive years of being voted “No. 1 Most Preferred Brand” in Hong Kong. Our culture is open and progressive – simply to achieve the best for our customers both externally and internally. Applications are welcomed from high calibre individuals to join our growing team.

Customer Marketing Senior Specialist

Is this your next challenge in Retail Industry?

  • Execute and support category campaigns or promotions independently according to the marketing plan
  • Work closely with cross functional teams to execute assigned category campaigns / promotions in store
  • Work closely with commercial team to identify the best-fit product portfolio to highlight in each campaign to max. efficiency
  • Work closely with creative, digital agencies to execute communication support plan of assigned category campaigns / promotions
  • Initiate customer-centric communication angles to line manager for further refinement before final execution
  • Develop story and content ideas according to the publication’s style and editorial policy
  • Writing, editing and publishing engaging content for various social networks, including Facebook, Twitter and Instagram
  • should have excellent web content writing skills and experience advertising on multiple social networks
  • ensure we maintain a strong online voice and brand consistent with our marketing goals
  • Support post campaign / promotion evaluation by collecting qualitative and quantitative feedback from different sources
  • Identify insights from post evaluation for future campaigns improvements
  • Own invoicing process for assigned category campaigns or promotions
  • Monitor budget spent for assigned category campaigns or promotions
  • Provide marketing administrative support to line manager

Do you have experience in Marketing?

  • Bachelor’s degree in Marketing/ Business Administration or related disciplines
  • Minimum 2-3 years of marketing experience with hands-on trade promotion and advertising experience
  • Self- motivated with excellent communication and interpersonal skills
  • Creative, adaptable, high learning agility
  • Well-organized, enjoy working in fast paced organization
  • Good command of both written and spoken English and Chinese
  • Experienced in FMCG or retail industry is an absolute advantage
  • Candidate with less experience will be considered Customer Marketing Specialist


DFI Retail Group is an equal opportunity employer and responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.

To find out more about Our Businesses and Our People, please visit our website:

Issued by The Dairy Farm Company, Limited

Apply now Forward job to a friend Internal Referral

For other job opportunities under DFI Retail Group, please refer to

Click here to view Personal Information Collection Statement (PICS).

Please feel free to contact us with your questions.
Tel:       (852) 2299 8150

Already Applied?

Update your details, view your application and progress

Job search

Refine Search

Click here to view Personal Information Collection Statement (PICS).

Please feel free to contact us with your questions.
Tel:       (852) 2299 8150